Privacy Policy

1. Introduction

CyBrain LLC (“CyBrain,” “we,” “our,” or “us”) is a US-registered technology company providing software development, AI solutions, cybersecurity consulting, cloud infrastructure, and data analytics services.

By using our website, contacting us, submitting a form, booking a consultation, or communicating with us through email or WhatsApp, you agree to the practices described in this Privacy Policy.

2. Information We May Collect

We may collect the following types of information:

• Contact information, such as your name, email address, phone number, company name, and message details.
• Project information you voluntarily share with us, including requirements, business goals, budget expectations, and technical needs.
• Communication information from emails, WhatsApp messages, consultation bookings, or other business conversations.
• Technical information such as browser type, device information, approximate location, pages visited, and website usage data.
• Review-related information if you choose to leave feedback through Trustpilot or another third-party platform.

3. How We Use Information

We may use collected information to:

• Respond to inquiries and consultation requests.
• Understand your project needs and prepare proposals, estimates, or technical scopes.
• Provide software, AI, cybersecurity, cloud, and consulting services.
• Improve our website, services, communication, and customer experience.
• Maintain business records and comply with applicable legal, tax, or contractual obligations.
• Protect our website, systems, clients, and business operations from misuse or security risks.

4. Cookies and Third-Party Tools

Our website may use third-party tools or external services, such as booking links, WhatsApp links, Trustpilot widgets, Google Fonts, analytics tools, hosting providers, or security-related tools. These services may collect limited technical or usage information according to their own privacy policies.

You can usually control cookies through your browser settings. Disabling cookies may affect some website features.

5. How We Share Information

We do not sell your personal information. We may share information only when necessary for business operations, such as:

• With trusted service providers who help us operate the website, manage communication, host services, or deliver client work.
• With professional advisors, legal, accounting, or compliance support when necessary.
• When required by law, regulation, legal process, or to protect our rights, systems, clients, or users.
• With your consent or when you intentionally use a third-party service such as Trustpilot, WhatsApp, or booking platforms.

6. Data Security

We take reasonable technical and organizational measures to protect information from unauthorized access, misuse, loss, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We keep personal and business information only as long as reasonably necessary for the purposes described in this Privacy Policy, including communication, project delivery, business records, legal obligations, dispute resolution, and security purposes.

8. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain uses of your personal information. You may also request that we update or remove information you previously provided, subject to legal, contractual, or legitimate business requirements.

9. International Users

CyBrain LLC is registered in Wyoming, United States, and may work with clients internationally. If you contact us from outside the United States, your information may be processed in the United States or other countries where our service providers operate.

10. Children’s Privacy

Our services are intended for businesses and professional users. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and remove it when appropriate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle information, contact us at: